ST. LOUIS — Spire on Thursday announced a new program to help customers pay for overdue gas bills.
The region’s natural gas utility will credit up to $400 toward outstanding balances for Missouri customers who have lost jobs or income during the pandemic.
Customers, once enrolled, will automatically receive a $100 credit toward their past-due balance. Spire will then match as much as $300, dollar-for-dollar, as customers pay down the remaining balance.
There is no income cap for the program, but customers must complete an application and show that they’ve lost a job or income since March 1 as a direct result of the pandemic. The program runs through March 2021 or until its funds are exhausted. Spire will begin accepting applications on Nov. 9.
Spire also added an 18-month payment plan for customers impacted by the pandemic. Customers can enroll by paying 10% of their past-due balance. The company already has a 12-month payment plan.
People are also reading…
“As the coronavirus pandemic continues, we know many are experiencing unexpected challenges, and we are continuing to keep our most vulnerable customers top of mind,†Scott Carter, president of Spire Missouri, said in a statement.
For more, visit .
